Privacy Policy

1. Introduction

OpenInformationSquare ("We," "our," or "us") is dedicated to maintaining the confidentiality of your personal information. This Privacy Policy outlines the ways in which we handle, utilize, expose, and protect the data you provide when you access openinformationsquare.top or when you engage our yacht charter services.

With the utilization of our services, you are consenting to the data handling techniques outlined in this policy. This policy adheres to the relevant privacy legislations including the Personal Information Protection and Electronic Documents Act (PIPEDA) and other pertinent privacy laws in Canada.

2. Information We Collect

2.1 Personal Information

When you actively engage in certain activities, you provide us with your personal information.

• Reserve a yacht charter
• Reach out to us via our website or telephone
• Sign up for our newsletter
• Complete forms on our website
• Engage in surveys or promotional events

The categories of this information can include:

• Your name and contact details such as email, phone number, and address
• Transaction details (handled securely by external payment services)
• Your yacht charter preferences and specifications
• Emergency contact details
• Dietary considerations or health-related information, only when shared

2.2 Automatically Collected Information

As you navigate through our website, certain information about your device and how you interact with our site is automatically cataloged.

• IP address along with locale details
• Details about your browser and its version
• Analysis of page views and duration of your visit
• Source URLs leading to our site
• Device specifics such as type and screen size

2.3 Cookies and Tracking Technologies

To improve your online experience, we rely on cookies and associated technologies. These tools assist us in:

• Maintaining records of your preferences
• Evaluating website use and performance
• Presenting you with customized content
• Enhancing the overall quality of our services

You may manage your preferences for cookies through your own browser settings or via our cookie affirmative action interface.

3. How We Use Your Information

The collected data serve a variety of uses:

• Service Provision: To deliver yacht rental services, formalize reservations, and communicate regarding your bookings
• Client Support: To address your queries and offer you support
• Transaction Handling: For billing purposes and managing payments
• Safety and Compliance: To safeguard our operations and guard against deceitful actions
• Promotions: For sending relevant material and notices, contingent upon your approval
• Website Enhancement: To better understand visitor trends and enhance our website's functionality
• Legal Obligations: To abide by enforceable laws and regulatory mandates

4. Information Sharing and Disclosure

Your personal data is neither sold nor conveyed to unrelated parties without your consent. However, certain circumstances warrant sharing your information:

4.1 Service Providers

Your data may be divulged to credible external providers that facilitate our services such as payment processing; website hosting and upkeep; email campaigning; performance tracking; and customer assistance.

4.2 Legal Obligations

Your personal data may be disclosed if mandated by law or in the event of valid legal inquiries, court directives, exigencies, or examinations into possible fraudulent or illegal activities.

4.3 Business Transactions

In the scenario of mergers, acquisitions, or asset sales, your personal data may be part of the transferred assets.

5. Data Security

We put into effect suitable safeguards technologically and administratively to protect your data from unwarranted entry, changes, disclosure, or demolition. These protective measures encompass encryption, secure servers, regulated access, periodic evaluations, and awareness training for our staff.

Nonetheless, it's important to acknowledge that no digital transmission or storage method is impervious to risk. An absolute security of your personal data cannot be conclusively assured.

6. Data Retention

Your personal information is retained only for as long as is critically necessary to realize the stated uses or as legally mandated. Normally, retention periods are:

• Charter reservations: For a duration of 7 years for fiscal/legal reasons
• Marketing engagements: Until the point you withdraw or request deletion
• Analytics: For 26 months following activity
• Customer Assistance: Up to 3 years post the final interaction

7. Your Rights and Choices

You have the right to request access to, rectification of, erasure of your data (within legal bounds), data portability, to withdraw from marketing communications, and to manage cookies. To exercise these rights, you should reach out to us via the provided contact details.

8. Third-Party Services

8.1 Google Analytics

Google Analytics is used to evaluate how visitors interact with our site; opting out is possible using the Google Analytics Opt-out Browser Add-on.

8.2 Social Media Platforms

Our service incorporates links to social media, each having its own privacy policy.

8.3 Payment Processors

All payments are executed through third-party processors compliant with the PCI DSS standard.

9. International Data Transfers

There might be instances where your information is transferred to, and processed within, countries other than Germany. In these situations, we will remain compliant with the appropriate international data privacy regulations.

10. Children’s Privacy

Our services are not catered to individuals younger than the age of 13, and we do not intentionally collect data from this demographic. If such a case arises, contact us immediately.

11. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy as we deem necessary. Changes will be conveyed by updating the policy on our platform, emailing registered users, or posting a notice on our site. Continued use of our services after the updated policy becomes effective implies your assent.

12. Contact Information

Should you have questions or concerns about our Privacy Policy or data practices, you can contact us as follows:

13. Compliance with Google Ads User Consent Policy

We adhere to the requirements of the Google Ads User Consent Policy. Adjustments to cookie/tracking settings can be made within our cookie preferences interface.